Unified Communications and Collaboration Solutions

Clearway delivers Microsoft Unified Communications and Collaboration solutions, helping  clients leverage their information systems infrastructure to accelerate business processes and improve the flow of information. Clearway is a Microsoft Gold Certified Partner and a member of the Microsoft Unified Communications Early Start Initiative. Contact Clearway for more information about Microsoft Unified Communication and Collaboration solutions.

Communications and collaboration are critical elements of business success. Companies that are able to successfully integrate communication and collaboration processes in their business workflows can lower expenses, increase efficiency, and realize the value of information assets they already have.

Part of this integration process involves integrating different communications methods and systems. Historically, e-mail (and related data, like calendar, contact, and task data), voice mail, and fax traffic have traveled on separate paths through communications networks, and they've been accessible through separate tools: computers, telephones, and fax machines. In the new world of work, employees require easier access to these communication types, leading to the integration of telephony, fax, and e-mail capabilities into desktop and mobile clients. 

Consolidation can dramatically lower maintenance and upkeep costs, particularly for organizations with remote or branch offices. The combination of e-mail, voice mail, and fax capability can be augmented with presence, instant messaging (IM), and real-time conferencing capability to expand the ways in which users can share information and communicate.